Superstudy_logo_orange.png.png

Privacy Policy

Thank you for coming to www.superstudy.com (the "Site") which is owned and operated by Superstudy, LLC (hereinafter “SuperStudy,” or “we” or “our” or “us”). This Privacy Policy (“Privacy Policy”) describes the ways in which your privacy is protected when you use this Site. By using this Site, you agree to this Privacy Policy and all other applicable policies within this Site, including our Terms of Use Agreement. If you do not agree to this Privacy Policy, please immediately discontinue your use of this Site.

1. Personal Information: In all communications with Superstudy using the “Contact Us” feature of the Site or the “Register for Services” feature of the Site, you will be required to submit personal information to usm which such information may include your full name, residential address, age and a photo ID, and we will ask you to create an online user ID that is personal to you. We will use this information to generate appropriate tutoring services for you and to communicate with you. Superstudy will also establish a library of recorded tutoring sessions for its own audit purposes. Our library will contain video and audio of you during any recorded session. You have the right to access and view all video of you that we may maintain, and you may request that such video be deleted. Superstudy will not share your email address, or other personal information from your direct communications with us, with any third party, other than tutors and other service providers on our Platform, unless previously authorized by you in writing. In the event that you place a telephone call to our offices, we may record and store the phone number from which you are calling. Additionally, any phone calls you may have with our staff and representatives may be recorded for quality assurance purposes.

IF YOU ARE UNDER THE AGE OF 13, YOU CANNOT USE THE SITE UNDER ANY CIRCUMSTANCES. IF YOU ARE 13 YEARS OF AGE BUT UNDER 18 YEARS OLD, YOU MUST OBTAIN PARENTAL CONSENT TO USE THE SERVICES. PARENTAL CONSENT SHALL BE VERIFIED BY US BY TELEPHONE. SUCH CONSENT TO COLLECT AND USE PERSONAL INFORMATION MAY BE REVOKED AT ANY TIME. UPON REVOKING SUCH USE YOU MAY NO LONGER USE THE SERVICES PROVIDED BY SUPERSTUDY.

2. Billing Information: When you register with Superstudy, Superstudy requests information such as your email, credit card number, and billing zip code. This information will be used solely for billing purposes, which may require sharing this information with a third party secure credit card processor. Your sensitive personal or billing information submitted while placing a secure order will not be used or shared for any other purpose.

IF YOU ARE UNDER 18 YOU MUST OBTAIN PARENTAL CONSENT FOR BILLING PURPOSES. SEE THE ABOVE REQUIREMENTS FOR PARENTS PROVIDING BILLING INFORMATION.

3. Internet Protocol Addresses: We may use and record your Internet protocol (IP) address for the purpose of: (i) administering the Site; (ii) analyzing Site usage patterns; (iii) preventing abuse of our service; and (vi) optimizing Site product offerings and marketing operations. Your non-personally identifiable IP address may be shared with third parties for the purpose of gathering broad data on marketing operations. We receive and store any information you enter on the Site or provide to us in any other way. You can choose not to provide certain information, but then you might not be able to take advantage of many of our features. We use the information that you provide for such purposes as allowing you to purchase the products we offer, respond to your requests, improve our service, and to communicate with you.

4. Browser Cookies: Browser cookies ("Cookies") are small data files shared between computers and are stored by your Internet browser on your computer's hard drive. We use them to provide a convenience to you. By using cookies, our Site can recognize you from past visits. This helps to ensure that users are not repeatedly offered the same services, or to offer customized services. We do not link the information we store in cookies to any personally identifiable information you submit while on our Site. You may be able to configure your browser to accept or reject all or some cookies, or notify you when a cookie is set -- all browsers are different, so check the "Help" menu of your particular browser to learn how to change your cookie preferences. Even if you have set your browser to refuse cookies, you will still be able to access and use the Site. However, you must enable cookies from SuperStudy in order to take advantage of the Site’s ability to recognize you from past visits.

Does SuperStudy Share the Information It Receives?

Information about our customers is an important part of our business, and we are not in the business of selling it to others. We share customer information only as described in this Privacy Policy.

  1. Agents: We may employ other companies and individuals to perform functions on our behalf. Examples include processing information, sending postal mail or email, removing repetitive information from customer lists, analyzing data, providing marketing assistance, processing credit card payments, and providing customer service. They have access to only the information needed to perform these functions, but may not use it for any other purposes.

  2. Business Transfers: As we continue to develop our business, we may sell or buy companies, subsidiaries, or business units. In such transactions, customer information is generally considered an asset, but remains subject to the terms and conditions of any pre-existing Privacy Policy (unless, of course, the customer requests otherwise in writing). Notwithstanding, in the unlikely event that Superstudy or substantially all of its assets are acquired, or a change in control of the majority ownership of Superstudy occurs, customer information may be one of the transferred assets.

  3. Fraud Prevention and Legal Compliance: We release account and other personal information when such release is required by law; or to enforce or apply our Terms of Use and other related agreements; or to protect the rights, property, or safety of Superstudy, our customers, users, or others. This includes exchanging information with other companies and organizations, or governmental agencies, for fraud protection or credit risk reduction. However, this does not include selling, renting, sharing, or otherwise disclosing personally identifiable information from customers for commercial purposes in violation of the commitments set forth in this Privacy Policy.

  4. With Your Consent: Other than as described above, and from time to time, you may receive communications from us requesting that your permission to share information about you with third parties. At the time of such communication, you will have an opportunity to choose not to share such information.

How Secure Is Information About Me?

When you visit or conduct business on the Superstudy website, we provide you with the safety of processing all transactions and data exchanges through our secure server. All information you submit is encrypted via a secure sockets layer (SSL) before it is sent over the Internet to our secure servers. In addition, any information which we collect from you passes through our secure servers, which prevents unauthorized access by outside intruders.

Can I Change the Information I Share With SuperStudy?

You can always add or update certain information in your member profile. When you update information, we may keep a copy of the prior version for our records. Additionally, if you do not want to receive email notices, mail, newsletters or advertisements from us, please follow the “Unsubscribe” instructions at the bottom of any such notice we may send you from time to time.

Information You Can Access.

Examples of information you can access easily on our website include: up to date information regarding purchases and payments; personally identifiable information (including name, email, password, communications preferences, address); payment settings (including credit card information); and email notification settings.

Conditions of Use, Notices, and Revisions.

Our business at Superstudy changes constantly, and our Privacy Policy may also change in the future. From time to time, we may email you with periodic reminders of any such changes, unless you have instructed us not to do so. Notwithstanding the foregoing, it is your sole responsibility to check the Site for changes to this Privacy Policy. Unless stated otherwise, this Privacy Policy, as it may be amended from time to time in our sole discretion, applies to all information that we have about you and your account. We stand behind the promises we make, however, and we will never materially change our policies and practices to make them less protective of any customer information previously collected without the express consent of any affected customers.